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US WA Seattle |
Experienced Automotive Sales Consultant |
Lexus Of Seattle | 7/29 | |
| Details: SALES CONSULTANTJOB DESCRIPTIONFORLEXUS OF SEATTLE, LLCDepartment: Sales                                       Title of Immediate Supervisors: Sales ManagerStatus: ExemptKEY ELEMENTS Summary: The Sales Consultant is responsible for car sales and gross and the initial impression new customers have of the dealership. By his/her actions, the Sales Consultant greatly affects the dealership's success rate in acquiring new customers and retaining owners. Physical and Mental Requirements: The job requires standing, sitting, and walking for long periods of time, bending, stooping, squatting, reaching, grasping, changing positions frequently, carrying up to 15 lbs, getting in and out of vehicles, and driving vehicles safely. The Sales Consultant must be able to use computers, telephone, other office equipment, and be able to accurately, completely, and legibly complete paperwork and electronic forms. The position also requires working at times in extreme weather and temperature conditions. The Sales Consultant must have adequate technical knowledge and organizational skills, good communication, social, selling and negotiation skills, and the ability to effectively close sales deals. The Sales Consultant must be able to read, write, and communicate in English as well as accurate mathematical skills. S/he must be able to multi-task and work effectively and professionally under pressure, follow direction and be open to change. The position also requires the ability to establish and maintain a good working relationship with all management and dealership personnel. This is a key position in the dealership and as such excellent attendance is a necessity. Essential Job Functions: To do the job satisfactorily, the employee must fulfill all the following key job elements: 1.                 ACQUIRE AND MAINTAIN ADEQUATE PRODUCT KNOWLEDGE2.                 OBTAIN AND MAINTAIN HIGH CUSTOMER SATISFACTION SCORES3.                  DEMONSTRATE PROFESSIONAL PERSONAL BEHAVIOR4.                 GENERATE AND MAXIMIZE UNIT SALES 5.                 MAINTAIN AN EFFECTIVE OWNER FOLLOW-UP AND PROSPECT SYSTEM6.                 UNDERSTAND SELLING AND UTILIZE THE SELLING PROCESS7.                 PERFORM OTHER TASKS AS DIRECTED BY SALES MANAGEMENT JOB STANDARDS The following indicators are Minimum Acceptable Standards for each of the essential job functions and must be attained and maintained for the employee to satisfactorily meet the requirements of the job. 1.        ACQUIRE AND MAINTAIN ADEQUATE PRODUCT KNOWLEDGE  Be able to verbalize all basic features and benefits of all models. Effectively sell all body styles and equipment levels as required by sales management. Have basic knowledge of the features and benefits of the competition. Effectively use demonstration drives to reinforce product features. Know inventory completely, whether in stock or in process. Participate in manufacturers and dealership’s training programs, product seminars, competitive comparison meetings and other training programs as assigned by managers. 2.        OBTAIN AND MAINTAIN ELITE CUSTOMER SATISFACTION SCORES Treat all customers in an enthusiastic, courteous and helpful manner and strive for complete customer satisfaction at all times. Review manufacturer’s survey with customer during new car delivery, explain the questions and ask whether there is anything we need to do to receive the highest score on each question. Promptly follow-up with customers and fully answer their questions or address their concerns, seek assistance if necessary or appropriate. Obtain and maintain customer satisfaction scores at or above the elite requirements. 3.        DEMONSTRATE PROFESSIONAL PERSONAL BEHAVIOR Dress appropriately as defined by dealership policies and procedures and refrain from smoking where inappropriate. Assist customer within one minute of entry to the dealership. Deal honestly and accurately with customers and management 100% of the time. Complete all paperwork in a precise and timely manner, as defined by dealership procedure. Act in compliance with dealership policy regarding customer follow-up, customer turnover, prospecting, hours, etc. Assist prospects in securing all desired consumer protection guides. 4.        GENERATE AND MAXIMIZE UNIT SALES Plan and establish goals with management and periodically compare results. Effectively cultivate market segments through continued awareness of self, dealership, and product. Achieve sales volume goals/objectives set between self and management and obtain satisfactory grosses as defined by dealership policy. 5.        MAINTAIN AN EFFECTIVE OWNER FOLLOW-UP AND PROSPECT SYSTEM Have and use a system of owner follow-up that will encourage referral purchases.Contact potential customers as soon as possible within receiving referral. Use phone, mail, e-mail, internet, civic organizations, personal advertising, and other forms of communication to seek prospects. Participate and follow procedures of sales department. Maintain contact with your lease customers and contact them as the end of the lease approaches, as assigned by management. 6.        UNDERSTAND SELLING AND UTILIZE THE SELLING PROCESS Demonstrate ability to knowledgeably discuss company sales, credit, parts and service policies. Fill out traffic control sheets properly. Demonstrate profitable use of floor time so that at least 25% of floor contacts and 50% of prospects are effectively closed. Follow up on prospects within one day. Promote the sale of finance, insurance and service contracts. Present 100% of customers to the Finance Manager for presentation of other services and products and final paperwork. Check condition of vehicle 100% of time prior to delivery, leaving time for corrective servicing if required. Ensure that environmental quality paperwork and stickers are in order. Deliver 100% of vehicles personally sold. Give each customer a proper delivery, including introducing him or her to our service and parts departments. 7.        PERFORM OTHER TASKS AS DIRECTED BY SALES MANAGEMENT This is not necessarily an exhaustive list of duties. While the list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances so warrant (e.g., emergencies, changes in personnel, work load, and rushes). | ||||
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US WA Arlington |
Automotive openings in Burlington, Washington |
Kmart Corporation | 7/22 | |
| Details: Service TechnicianTire/Battery InstallerSales Associate | ||||
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US WA Everett |
Mechanic -- Automotive Technician - NEW Store |
Firestone Complete Auto Care -West | $11.00 - $25.00/Hour | 7/21 |
| Details: Firestone Complete Auto Care, a division of Bridgestone Firestone Retail & Commercial Operations, LLC (BFRC) employs over 22,000 associates in North America. BFRC consists of more than 2,300 company-owned consumer and commercial stores in the United States and Canada and operates its own credit services and marketing operations. The store channels include Firestone Complete Auto Care, Tires Plus, Expert Tire, Mark Morris, Commercial and Farm Stores and GCR Tire Centers. With 2,300 locations across America and over $2 billion in tire and auto service sales, Firestone Complete Auto Care is the right place to build a career. Join us!! The Washington District is Hiring now! As a Technician, you will diagnose and repair automotive systems. Major activities include: Assisting technician mechanics in performing technical activities. Diagnoses and repairs to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems. Adequately explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis. Continuously learns new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. Keeps store management aware of mechanical repair problems as they occur. Maintains an organized and neat bay. | ||||
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US WA Port Angeles |
Automotive Service Writer |
$12.00 - $16.00/Hour | 7/19 | |
| Details: Express has partnered with a local business to find an experienced Automotive Service Writer. Successful candidate will be friendly with a welcoming style of customer service. Basic car knowledge is a must!! Duties will include:* Advise customers about necessary service for routine maintenance.* Help identify a mechanical problem by questioning the customer or doing a visual  inspection or road test.* Confer with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs.* Prepare a repair order showing time, cost, and labor estimates for service.* Write a brief description of the problem on the repair order to help the mechanic  locate the problem.*Explain the work performed and the charges to the customer.* Handle customer complaints.Important skills, knowledge, and abilities for AutomotiveService Advisors include:* Troubleshooting - Determining causes of operating errors and deciding what to do   about it.* Reading Comprehension - Understanding written sentences and paragraphs in  work-related documents.*Writing - Communicating effectively in writing as appropriate for the needs of the  audience.*Speaking - Talking to others to convey information effectively.* Active Listening - Giving full attention to what other people are saying, taking time  to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Candidates must be computer literate with the ability to type accurately. We are looking for a motivated worker with great attendance record. This job pays $12-$16 depending on experience plus a bonus plan based on performance. Company offers excellent benefit package after waiting period. This job may require overtime periodically. Candidates must be able to pass pre-employment drug test and criminal background check. | ||||
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